Safe Gaming

At kg994 Responsible Gaming
Our Commitment

Gaming is meant to be fun — and making sure it stays that way is at the heart of kg994's responsible gaming policy. Your safety and well-being are our top priority.

Last Updated: January 2026
Safe & Responsible
Gaming Pledge
18+
Age Restriction in Place
24/7
Support Team Ready
5+
Protection Tools
100%
Transparent Gaming Environment

Our Responsible Gaming Features

How kg994 protects its players

Set a Deposit Limit

Set daily, weekly, or monthly deposit limits to keep your spending in check.

Session Time Control

Set a time limit for your gaming session. You'll receive an automatic reminder when your time is up.

Self-Exclusion Feature

If needed, you can temporarily or permanently close your account for a set period.

Loss Limit Control

Decide in advance how much you're willing to lose in a session — once your loss limit is reached, the game will stop.

Break Options

Take a "cooling-off" period of 24 hours, 1 week, or 1 month. Your account will be automatically paused during this time.

Reality Check

A summary of your gaming time and spending will be shown at regular intervals to help you stay aware.

Why does responsible gaming matter?

Online gaming should be a form of entertainment — a way to unwind, pass the time, and connect with others. But when it stops being fun and becomes a habit or a source of financial harm, it becomes a problem.

Kg994 believes responsible gaming is more than a rule — it's a culture. We want every player to stay happy, healthy, and financially secure. That's why we've built multiple protective tools and operate our entire platform on a foundation of transparency.

Millions of people across Bangladesh visit online gaming platforms every day for entertainment. Our top priority is to create a safe, fair, and enjoyable environment for all of them. Building responsible gaming habits leads to a better experience for everyone in the long run.

Keep in Mind: Gaming is always for entertainment. Never play with money you need for essentials or funds you've borrowed.

Signs of Problem Gaming

People often don't realize when their gaming has crossed a line. Watch out for these warning signs:

Returning to play repeatedly in hopes of recovering lost money and placing larger bets each time.
Hiding your gaming from family or friends, or lying about it.
Cutting back on sleep, meals, or work to spend more time gaming.
Feeling unable to stop gaming, or feeling restless when you try.
Spending money on gaming after covering essential expenses.
Planning your finances based solely on expected winnings from gaming.
Feeling like you need to cut back on gaming but finding it hard to stop — this is an early warning sign.
Urgent Notice

If you notice 2 or more of the signs above in yourself, please reach out to our support team right away. We're here to help, not to judge.

Check Yourself

Ask yourself the questions below — if you answer "yes" to more than one, it may be time to seek help.

1
Did you spend more on gaming last month than you had budgeted for?
2
Has gaming affected your time with family or your work?
3
Do you feel restless or irritable when you're not gaming?
4
Have you placed bigger bets trying to win back money you've lost?
5
Have you ever lied to anyone about your gaming?
6
Have you tried to cut back on gaming but couldn't?
These questions are not a substitute for professional diagnosis. If you have concerns, please reach out to our team.

How to Set Limits

On the kg994 platform, you can easily set your own gaming limits. All tools are accessible directly from your account settings.

  • 1
    Log In Log in to kg994 with your registered credentials.
  • 2
    Go to Profile Settings Look for the "Responsible Gaming" menu.
  • 3
    Choose Your Limit Type Deposit limit, loss limit, session time, or self-exclusion — choose what works for you.
  • 4
    Set the amount and duration Set limits on a daily, weekly, or monthly basis.
  • 5
    Confirm You will be notified by SMS or in-app notification once a limit is active.
Important: Decreasing your deposit limit takes effect immediately. Increasing it, however, requires a 24-hour waiting period — this is an intentional safeguard.

Self-Exclusion

If you feel like you need a break, use kg994's self-exclusion feature. It will keep you away from the platform for a specified period.

Self-Exclusion Duration Options

  • Short-Term Break: 24 hours, 7 days, or 30 days — whichever works for you.
  • Medium-Term Exclusion: Account suspension from 3 months up to 1 year.
  • Long-term exclusion: Account closure for more than 1 year or permanently.

While self-exclusion is active, you will not be able to log in, receive any promotional messages, or make deposits. Once the exclusion period ends, there will be a cooling-off phase before your account is reactivated.

Your account balance will be kept safe during self-exclusion and can be withdrawn once the period ends.

Minor Protection

Kg994 is strictly for individuals aged 18 and over. We take firm measures to protect minors from accessing our platform.

  • Age verification is mandatory at registration.
  • Age verification is carried out via National ID or passport when required.
  • Accounts are suspended immediately if underage use is suspected.
  • A parental control guide is available for parents and guardians.

If someone in your household is using this platform and is under 18, please contact us right away. We will act promptly.

Advice for parents: Keep your devices password-protected and have open, honest conversations with your children about online gaming.

Support & Professional Advice

Dealing with a gaming problem alone is hard. The kg994 support team is always here for you. You can also seek guidance from professional organizations.

Kg994 Support

  • 24/7 live chat support directly from the platform.
  • Email us at: [email protected]
  • Activate limits and exclusions directly from your account settings.

Professional Advice

Gaming addiction is a mental health issue, and seeking professional help is completely normal. Reach out to mental health service providers and counselors available in Bangladesh. Talking openly with a close family member or trusted friend can also be an effective first step.

Asking for help is not a sign of weakness — it takes courage. kg994 is always here for you.

Frequently Asked Questions

Decreasing your limit takes effect immediately. However, increasing a limit requires a 24-hour waiting period, which is in place to protect players.

Yes, your account balance is fully protected during self-exclusion. You can make a withdrawal once the exclusion period is over.

The minimum age to participate on kg994 is 18. Age is verified at registration, and identity documents may be requested if needed.

When Reality Check is active, a message will appear on screen at set intervals (e.g., every 30 minutes) showing your session time and spending so far.

If a family member or friend is concerned about a player's gaming, they can contact our support team directly. We will handle the matter with full confidentiality.
Enjoy Responsibly

Play safe, Play Smart, Play Responsibly

Join kg994 and enjoy a safe, transparent, and enjoyable gaming environment.
Use our responsible gaming tools to take control of your own experience.

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