1. Introduction
Welcome to kg994.org. This Privacy Policy ("Policy") explains how kg994 ("we", "us", "Platform") collects your personal data, how it is used, and the steps we take to keep it secure.
Our privacy policy is built to international standards. By using kg994.org, you agree to this policy. If you disagree with any part of it, please stop using the platform and reach out to our support team.
In brief: We collect only what is necessary, keep it secure, and never sell it to third parties. Your privacy genuinely matters to us.
This policy applies to kg994's website, mobile app, and all related services.
2. What Information We Collect
Kg994 may collect the following types of information at various points of interaction with you:
Personal identification information
- Full name and username
- Mobile number (registered with bKash, Nagad, or Rocket)
- Date of birth (for age verification)
- Address (required during KYC verification)
- National ID or passport number (for withdrawal verification only)
Financial Information
- Mobile banking account number (bKash, Nagad, Rocket)
- Transaction history and reference numbers
- Deposit and withdrawal amounts and dates
Automatically Collected Information
- IP address and device type
- Browser information and operating system
- Login time, session duration, and gaming activity
- Cookies & Local Storage Data
We never collect your full bank account number, card number, or PIN. All transactions are processed through mobile banking, and only limited data from those transactions is retained.
Sources of Data Collection
| Source |
Data Type |
Purpose |
| Registration Form |
Name, mobile number, date of birth |
Account Creation & Age Verification |
| KYC Verification |
Identity document, address |
Identity Confirmation |
| Transactions |
Payment details and history |
Financial Security |
| Site Usage |
IP, device, cookies |
Security & Experience Enhancement |
| Support Contact |
Messages & Complaints |
Troubleshooting |
3. How Your Information Is Used
Kg994 uses your personal data only for specific, legitimate purposes. We never use your information unnecessarily.
- Service Delivery: For account management, gaming access, and payment processing.
- Identity Verification: To verify your identity and age, and to prevent money laundering.
- Security Assurance: To detect fraud, multiple accounts, and suspicious activity.
- Service Improvement: To improve platform functionality, gaming experience, and support quality.
- Promotional Communications: To send you offers and bonus information with your consent.
- Legal obligation: To comply with applicable laws and regulations.
- Responsible Gaming: Identifying and providing support for problematic gaming behavior.
Important: Your data is never sold to advertisers, shared with data brokers, or used for any unrelated purpose. That is our commitment to you.
4. Data Sharing & Disclosure
Kg994 never sells your personal data to third parties. However, there are limited circumstances where sharing may be required:
When Your Information May Be Shared
- Payment Provider: Limited data shared with bKash, Nagad, or Rocket solely to verify transactions.
- Legal authorities: As part of a legal obligation in response to a valid request from a court or regulatory authority.
- Fraud Prevention: With law enforcement agencies to assist in cybercrime investigations.
- Technology Partners: With technology service providers essential to platform operations, all of whom are bound by strict confidentiality agreements.
We have strict data protection agreements in place with all third-party partners. They are not permitted to use your information for their own purposes.
What We Never Do
- Selling your information to advertisers
- Transferring information to data brokers
- Sharing your data with third parties for marketing purposes without your consent
- Disclosing your transaction details unnecessarily
5. Data Security
Kg994 uses industry-leading technology to keep your data secure. Our security measures operate on multiple layers:
- SSL/TLS Encryption: All data transfers are encrypted using 256-bit SSL technology.
- Two-Factor Authentication: Adds an extra layer of security to your login.
- Firewall Protection: An advanced firewall system prevents unauthorized access.
- Regular Security Audits: Regular system audits conducted by independent expert teams.
- Server Security: All data is stored on secure, encrypted servers.
- Real-Time Monitoring: The system is monitored 24/7 to detect any suspicious activity.
- Password Hashing: Your password is never stored directly — only an encrypted hash is kept.
Your responsibilities: You also play a role in keeping your account secure. Use a strong password, never share your login credentials, and contact us immediately if you notice anything suspicious.
6. Cookies Policy
Kg994 uses cookies on its website and app to improve your experience. Cookies are small text files stored on your device.
Cookies We Use
- Essential Cookies: Essential for maintaining login sessions and ensuring security. These cannot be disabled.
- Functional Cookies: To remember your preferences such as language, theme, and gaming settings.
- Analytics Cookies: Analyzes platform usage to help improve our services.
- Security Cookies: Used to prevent CSRF attacks and session hijacking.
Cookie Controls
You can disable or delete cookies through your browser settings. However, disabling essential cookies may cause certain platform features to not function properly.
We do not use third-party advertising tracking cookies. Your browsing behavior is never sent to external ad networks.
7. Your Rights
If you have an account with kg994, you have the following rights regarding your data. Contact our support team to exercise any of these rights.
- Right to Access: You may request to know what information we hold about you.
- Right to Rectification: You can request corrections to any inaccurate or incomplete information.
- Right to Erasure: Under certain circumstances, you may request that your data be deleted.
- Right to Restrict Processing: In certain cases, you may request that the processing of your information be restricted.
- Right to opt out: You can opt out of marketing communications at any time.
- Right to Portability: You can receive a copy of your data in a structured format.
Request process: Send any data-related requests to
[email protected]. We typically respond within 7 business days. Please note that some data may be retained due to legal obligations.
8. Data Retention Period
Kg994 does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements:
| Data Type |
Retention Period |
Purpose |
| Account Information |
For the duration of active account + 5 years |
Legal Obligation |
| Transaction History |
7 years |
Financial Regulatory Requirements |
| KYC documents |
5 years |
Identity Verification Records |
| Gaming Logs |
3 years |
Dispute Resolution |
| Support Chat |
2 years |
Service Quality Verification |
| Cookies Data |
30 days to 1 year |
Sessions & Preferences |
Once the designated retention period expires, data is securely deleted or anonymized.
9. Protection of Minors
Kg994 is strictly for individuals aged 18 and above. We never collect data from or provide services to minors.
- Date of birth is verified at the time of registration.
- Additional age verification documents may be requested if there is any doubt.
- If a minor's account is detected, it is immediately suspended and all associated data is deleted.
- If you believe a minor is using the platform, please notify us immediately.
For parents: If your child attempts to access kg994, please contact us immediately at
[email protected]. We will act promptly.
10. Privacy Policy Changes
Kg994 may update this privacy policy when necessary. For any significant changes:
- SMS notifications will be sent to your registered mobile number.
- A pop-up notification will be displayed when you log in to the platform.
- The date of the last update at the top of this page will be revised accordingly.
- Continued use of the platform after any changes will be considered acceptance of the updated policy.
If you do not agree to the updated policy, please contact our support team to close your account and withdraw your remaining balance.